Try wd 40 on it first.
Upvc door wont lock from outside.
From the inside it locks just fine.
But if this happens with more than one key its the lock if another key works ok look at both keys if the one that works is smaller in anyway file the bad key to make it the same size sometimes if you move the key in or out slightly you can often find a way of making them work.
The door probably will need adjusting.
You say there is an obstruction when you turn the cam i think the gearbox is at fault.
Pry up on it until it comes loose and remove it.
If it won t lock open the door.
What happens is that the locking points and keeps misalign making the door harder to open and close.
Once you ve checked the door and frame make sure you have a look underneath the door.
Basically when it gets a bit warmer or colder than normal outside the door starts to shrink contract and then expand.
All of these factors can make locking and opening your upvc door difficult.
Tap the end of a chisel under the door stop on the striker side of the jamb.
I ve put wd40 and 3 in 1 in there no.
Multipoint lock is damaged.
Door lubrication is required.
From the outside i can see what appears to be a brass pin but it s stuck and won t move no matter what.
Dropped door this is probably the most common reason why your upvc won t lock when closed.
Use the chisel to remove the door stop.
Upvc door won t lock even when open.
There could be something stuck such as part of a door mat at the bottom edge of the door stopping it from closing.
If your upvc door won t lock even when still open this is usually because of the following reasons.
Problem with lock cylinder.
During particularly cold or particularly hot months your upvc door may have contracted or expanded slightly causing it to not close properly.
Upvc door lock fault key won t remove it s upside down how to repair or replace locks simple duration.
Answered 24th nov 2015.
I tried depressing the pin with a narrow screwdriver and it won t budge.
You lift the handle up to engage the bolts and the key goes in and turns perfectly smoothly.